Front Desk Receptionist/Security Personnel

Job description:

Noiré Dispensary is a certified woman-led, minority-owned premier cannabis retail dispensary located in Maplewood, NJ. We strive to be much more than just a provider of high-quality cannabis products. We aim to educate our customers, deliver a unique shopping experience, and curate an atmosphere that promotes relaxation, well-being, and a sense of community.

At Noiré Dispensary, we are passionate about providing a safe, welcoming, and professional environment for our customers and staff. As a family-owned dispensary, we are committed to delivering excellent service while staying fully compliant with New Jersey cannabis regulations.

Position Summary:

We are seeking a reliable and professional individual to serve as a Front Desk Receptionist/Security Personnel. This role is ideal for someone who is friendly and detail-oriented, with a strong sense of responsibility and a commitment to customer service and safety.

Key Responsibilities:

• Greet all customers, verify valid ID (21+), and manage check-in procedures.
• Ensure only authorized individuals enter the dispensary sales floor.
• Monitor entrance, lobby, and surrounding areas for any suspicious activity.
• Answer phone calls and respond to general inquiries professionally.
• Maintain a clean and organized front desk and waiting area.
• Assist with visitor and vendor check-in and access.
• De-escalate any disruptive situations with a calm, professional demeanor.
• Maintain detailed logs and incident reports when needed.
• Enforce all dispensary policies and state compliance regulations.
• Support emergency procedures including evacuations or medical events.
• Work collaboratively with team members and management.

Qualifications:

• Must be 21 years of age or older.
• High school diploma or equivalent required.
• Previous experience in security, front desk, or customer service preferred.
• Valid NJ Security Officer Registration Act (SORA) license strongly preferred (or willingness to obtain).
• Cannabis dispensary or regulated industry experience is a plus.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and remain alert.
• Discretion and professionalism when handling sensitive information.
• CPR/First Aid certification is a plus.

Benefits:

• Competitive hourly wage
• Employee discounts on products
• Paid time off
• Career development opportunities
• Supportive team environment

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

People with a criminal record are encouraged to apply

Ability to Commute:

• Maplewood, NJ 07040 (Preferred)

Ability to Relocate:

• Maplewood, NJ 07040: Relocate before starting work (Preferred)

Work Location: In person